How to Add Shipment Tracking to Your WooCommerce Website (Free)
Customers expect to track their orders. Without shipment tracking on your WooCommerce store, you’ll get flooded with “Where is my order?” support messages. In this guide, we’ll show you how to add shipment tracking to WooCommerce completely free — no paid plugin required.
🚀 Try the Live Demo — https://playground.wordpress.net/?plugin=customize-my-account-for-woocommerce&blueprint-url=https://wordpress.org/plugins/wp-json/plugins/v1/plugin/customize-my-account-for-woocommerce/blueprint.json
See shipment tracking in action on the My Account page. No installation needed!
## Why You Need Shipment Tracking on Your WooCommerce Store
Once a customer places an order, the waiting begins. Studies show that post-purchase anxiety is one of the biggest drivers of support tickets in eCommerce. Customers who can track their shipment:
– Send fewer “where is my order?” emails
– Trust your store more and return to buy again
– Leave better reviews because they feel informed
– Have a better overall shopping experience
Most WooCommerce shipment tracking solutions are expensive paid plugins. But there’s a free way to do it.
## The Free Way — Built into SysBasics Customize My Account Plugin
The SysBasics Customize My Account for WooCommerce plugin (https://wordpress.org/plugins/customize-my-account-for-woocommerce/) includes built-in shipment tracking at no cost. No separate tracking plugin needed. No API integrations. No monthly fees.
Here’s what it does:
– Adds a tracking section to each order in the WooCommerce admin
– You enter the courier name, tracking number and tracking URL manually
– Customers see a clickable tracking link on their Orders page and View Order page
– A tracking column appears in the WooCommerce orders list so you can see at a glance which orders have tracking added
– A “Quick Add Tracking” button appears on orders that don’t have tracking yet
## Step 1 — Install the Plugin
Go to WordPress Admin → Plugins → Add New and search for “Customize My Account for WooCommerce”. Install and activate the plugin by SysBasics.
The plugin is free and has 8,000+ active installations. It works with all major WooCommerce themes.
## Step 2 — Enable Shipment Tracking
Once the plugin is active, open your WooCommerce My Account page on the frontend. Click the green “My account live customizer” button in the admin bar.
In the left panel, scroll down and expand Other Tools. You’ll see a Shipment Tracking toggle. Click Enable.
That’s it — shipment tracking is now active on your store.
## Step 3 — Add Tracking Info to an Order
Go to WordPress Admin → WooCommerce → Orders and open any order. Scroll down to find the Shipment Tracking section. Enter:
– Courier Name — e.g. FedEx, DHL, BlueDart, DTDC, Delhivery
– Tracking Number — e.g. FX123456789IN
– Tracking URL — the courier’s tracking page with the tracking number
Click Save and the tracking information is immediately visible to the customer on their account page.
## What Customers See
Once you add tracking to an order, the customer will see a tracking section when they visit:
– My Account → Orders — a tracking badge/link appears on the order card
– My Account → View Order — full tracking details with a clickable link to the courier website
The customer clicks the tracking link and goes directly to the courier’s tracking page to see the live delivery status.
## Step 4 — Use the Orders List Tracking Column
After enabling shipment tracking, a new Tracking column appears in your WooCommerce orders list (WooCommerce → Orders). This lets you quickly see:
– Which orders already have tracking added (shown with courier name)
– Which orders still need tracking (shown with a Quick Add button)
This makes your fulfillment workflow much faster — no need to open each order individually.
## Limitations to Know
This is a lightweight, manual tracking feature. It is not the same as a full carrier integration. Here’s what it does and doesn’t do:
✅ Adds courier name, tracking number and URL to any order
✅ Shows clickable tracking link to customers on Orders and View Order pages
✅ Tracking column in WooCommerce orders list
✅ Quick Add Tracking button for orders without tracking
✅ Works with any courier worldwide (manual entry)
❌ No automatic carrier API integration
❌ Cannot detect live delivery status automatically
❌ Does not send an email to the customer when tracking is added
❌ Manual entry only — not connected to shipping labels
If you need automated carrier integration with live status updates and automatic email notifications, you would need a dedicated tracking plugin like Aftership or Shipment Tracking by WooCommerce. But for most small to medium stores, manual tracking is perfectly sufficient.
## How to Notify Customers When You Add Tracking
Since the plugin doesn’t auto-email customers, here’s a simple workflow:
1. Fulfill the order and get the tracking number from your courier
2. Go to WooCommerce → Orders → open the order
3. Add the tracking info in the Shipment Tracking section
4. Add an order note (visible to customer) saying “Your order has been shipped! Tracking number: FX123456789IN — track it in your account under My Account → Orders”
5. Tick “Notify customer” when adding the note — WooCommerce will email the note to the customer
This gives customers everything they need to track their order without any extra plugin.
## Frequently Asked Questions
### Does this work with any courier?
Yes. The tracking feature is courier-agnostic. You can enter any courier name and any tracking URL. It works with FedEx, DHL, UPS, USPS, BlueDart, DTDC, Delhivery, Ecom Express, Ekart, India Post, Royal Mail, Australia Post — any carrier worldwide.
### Do customers get an email when tracking is added?
Not automatically. You can manually add an order note with “Notify customer” ticked to send an email, or use a separate plugin for automatic emails.
### Is this really free?
Yes. Shipment tracking is included in the free version of SysBasics Customize My Account for WooCommerce on WordPress.org. No Pro upgrade required for this feature.
### Can I try it before installing?
Yes! Click the Live Demo link at the top of this post to open a working demo in your browser — no installation needed. The demo shows the tracking link on the Orders page.
### What if I want automatic carrier updates?
For full carrier API integration with live tracking status, consider upgrading to a dedicated plugin or the Pro version of this plugin for advanced features.
## Other Features You Get With the Same Plugin
Since you’re installing SysBasics Customize My Account anyway, you also get these free features:
– Live frontend customizer for your My Account page
– Customer spending dashboard with 12-month chart
– Custom endpoints and account tabs
– User avatar upload
– Google social login
– Role-based menu visibility
– Optimized Orders and Downloads page templates
It’s a complete My Account page upgrade — not just a tracking plugin.
## Try It Now — Free
Adding shipment tracking to WooCommerce doesn’t have to cost anything. The SysBasics plugin gives you everything you need for free.
👉 Download Free: https://wordpress.org/plugins/customize-my-account-for-woocommerce/
🚀 Try Live Demo: https://playground.wordpress.net/?plugin=customize-my-account-for-woocommerce&blueprint-url=https://wordpress.org/plugins/wp-json/plugins/v1/plugin/customize-my-account-for-woocommerce/blueprint.json
🔓 Upgrade to Pro: https://sysbasics.com/go/customize/